The Impact of School Support on International Students Cross-Cultural Adaptability, Psychological Resilience and Satisfaction

Authors

Keywords:

International students, student satisfaction, school support, psychological resilience, cross-cultural adaptability

Abstract

International students have become a significant sociocultural phenomenon globally, frequently associated with independence and empowerment. However, school support and students’ mobility constrained, including cross-cultural adaptability which effect students’ educational experience and ability to integrate into the host culture. The large number of international students has greatly sped up the modernization of Chinese universities' administration and made schools more welcoming to people from different cultures. This internationalization enhances academic standards, boosts global rankings, and promotes research collaboration. Additionally, it strengthens China’s soft power and contributes to local economies by creating job opportunities, increasing cultural exchange, and attracting foreign investment. This study proposes an integrated model to investigate the impact of school support on the international students' satisfaction in China, with cross-cultural adaptability as a mediator and psychological resilience as a moderator variable. A total of 455 international students were recruited for an online survey study, and structural equation modeling (SEM) was used to test the research hypotheses. School support has a positive effect on student satisfaction and psychological resilience. Furthermore, psychological resilience also plays a pivotal role in both cross-cultural adaptability and student satisfaction. Cross-cultural adaptability addresses the relationship between school support and students’ satisfaction with the school environment. The study offers theoretical contributions by extending the student integration theory and provides practical implications for universities aiming to promote international student experiences through integrated support and resilience-building programs, such as mentorship initiatives and workshops that enhance cultural adaptation and academic success.

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Author Biographies

Xinzhi Wang, Rajamangala University of Technology Krungthep

is Ph.D student at Department of Management Science, Institute of Science Innovation and Innovation, Rajamangala University of Technology Krungthep. He is a lecturer and hold Bachelaor and Master degree from University in China. His research on human resource management and education sociology.

Shengxiang She, Rajamangala University of Technology Krungthep

is lecturer in Department of Management Sicence, Institute of Science Innovation and Innovation, Rajamangala University of Technology Krungthep. He hold Ph.D degree from University in China. He has published some articles and chapters in cross-cultural, intercultural and education with various colleagues.

Junaidi Junaidi, Universitas Muhammadiyah Palopo

is a senior lecturer in Department of Education and Society, Institute of Science Innovation and Innovation, Rajamangala University of Technology Krungthep. He also senior lecturer in Department of Accounting and director of research and society service Universitas Muhammadiyah Palopo. He holds Bachelor in STIE Muhammadiyah Palopo and Master of Accounting in Economic and Business Faculty, Islamic University of Indonesia which major in Islamic accounting and finance. PhD in Business Administration from the National Dong Hwa University, ROC Taiwan.  His research interests include Business and education cross-cultural and cognitive psychology with various colleagues.

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2026-05-01

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Wang, X., She, S., & Junaidi, J. (2026). The Impact of School Support on International Students Cross-Cultural Adaptability, Psychological Resilience and Satisfaction. Journal of Ethnic and Cultural Studies, 13(3), 252–273. Retrieved from https://www.ejecs.org/index.php/JECS/article/view/2989

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